Anixter SerivceNow Architect in Glenview, Illinois

SerivceNow Architect

Date Posted1/11/2018

LocationGlenview, IL

CountryUnited States of America

Job TypeFull-Time Regular

Position IdEB-1723767033

Job Description

ServiceNow Architect

Job Information

Anixter is seeking a

ServiceNow Service Solution Architect to guide and lead the delivery and

maintenance of a ServiceNow ITSMtransformation.

Your Role

As a ServiceNow Architect, you

will design, develop, and implement solutions that enable Anixter to - replace

legacy manual processes, quickly find/order what they are looking for,

detect/report/resolve issues in time, manage and monitor success of their own

services, eliminate gaps, identify opportunities for growth and huge savings

and so much more...


  • Lead the design, development,configuration, and maintenance of enterprise Service Management solutions usingServiceNow. Accountable for technical solutions proposed/implemented and allchanges pushed to production environment

  • Oversee in the design andmaintenance of a global configuration management database(CMDB) in ServiceNow

  • Deliver passionate, persuasive,strategic, and technically competent ServiceNow expertise to our global userand customer base

  • Serve as the Subject MatterExpert(SME) on ServiceNow. Advise customers/users on workflow design

  • Manage workload of an offshoredevelopment team. Provide functional guidance in their day-to-day activities.Advise them on following best practices and industry standards.

  • Development effort includes(but not limited to) enhancements, customized portal webpages, portalconsolidation, automated workflow solutions, advanced scripting of businessrules, UI policies, client scripts, 3 rd party softwareintegrations, bi-directional API-based solutions etc.

  • Lead administration ofServiceNow instances(environment sync, upgrades, quarterly patches etc.)

  • Stay current with capabilitiesof ServiceNow platform. Be proactive about knowledge sharing

  • Assist in defining servicemanagement strategy for the enterprise Required Qualifications

  • Bachelor's degree in computerscience, computer engineering, management information systems, relateddiscipline, or equivalent experience

  • 5+ years of professionalexperience in design and development in ServiceNow

  • Certified ServiceNowApplication Developer

  • Systemintegration experience using web services and other web based technologies suchas XML, HTML, AJAX, CSS, HTTP, REST/SOAP

  • Deepunderstanding of ServiceNow platform capabilities

  • Expert knowledge of ITSM andITIL

  • Experience implementingbest-practices and procedures Required Skills and Abilities

  • Demonstratedleadership, teamwork, and collaboration in a diverse professional setting

  • Ability to handle multipletasks and deliver them on time, exhibiting a high degree of proactive“hands-on” thinking and acting

  • Independentmotivated self-starter with strong work-ethic

  • Ability to deal with ambiguityin a fast-paced environment where every change affects the experience of ourcustomers and users world-wide

  • Strong ability to quickly learnand comprehend business processes and problems in order to effectively developtechnical solutions to the requirements

  • Effective communication skillsto interact with all levels – from C-level executives to developers Preferred Qualifications

  • Database design/architecture

  • Certified ServiceNowImplementation Specialist

  • Certified ServiceNow SystemAdministrator

  • Formal ServiceNow training inareas such as: AdvancedSystem AdministrationSystemImplementation SpecialistPerformanceAnalyticsServiceNowScriptingServiceNowOrchestrationServiceNowDiscovery

  • ITIL V3 FoundationsCertification

  • Agile/SCRUMTraining/Certification

Anixter is an Equal Opportunity and Affirmative Action Employer; Minority / Female / Disabled / Veteran. We require all of our employees to perform work in an ethical manner and uphold a culture of honesty and ethics at all times.

Job GroupInformation Technology